Responsible Gambling at Casino.com

At Casino.com, we are committed to providing a safe and enjoyable gaming environment. We believe that gambling should remain a form of entertainment, not a source of stress or financial difficulty. This page outlines the tools and resources available to help you stay in control.

Our Commitment to Player Safety

We take responsible gambling seriously and have implemented a range of measures designed to protect our players. Our goal is to ensure that every customer can enjoy their experience while maintaining healthy habits.

Responsible Gambling Tools

We offer several tools to help you manage your gaming activity:

• Deposit Limits – set daily, weekly, or monthly caps on how much you can deposit
• Loss Limits – control the maximum amount you can lose within a chosen timeframe
• Session Time Limits – receive reminders or automatic logouts after a set period of play
• Wagering Limits – restrict the total amount you can wager
• Reality Checks – periodic notifications showing how long you have been playing
• Cool-Off Periods – take a short break from gambling for a defined period
• Self-Exclusion – temporarily or permanently block access to your account

Recognising Problem Gambling

It is important to be aware of the warning signs that gambling may be becoming a problem. Ask yourself the following questions:

• Do you spend more money or time gambling than you can afford?
• Do you chase losses by continuing to play after losing?
• Has gambling affected your relationships or daily responsibilities?
• Do you feel anxious, irritated, or restless when not gambling?
• Do you borrow money or sell possessions to fund gambling?
• Do you hide your gambling activity from others?

If you answered yes to any of these questions, we encourage you to seek support.

Tips for Staying in Control

• Set a budget before you start playing and stick to it
• Never gamble with money you cannot afford to lose
• Take regular breaks during gaming sessions
• Avoid gambling when feeling upset, stressed, or under the influence of alcohol
• Treat gambling as entertainment, not a way to make money
• Use the responsible gambling tools available on your account

Support Organisations

If you or someone you know is struggling with problem gambling, professional help is available. The following organisations offer free and confidential support:

Underage Gambling Prevention

Casino.com strictly prohibits gambling by individuals under the legal minimum age. We carry out age verification checks on all accounts and reserve the right to request documentation at any time. We also recommend using parental control software to prevent minors from accessing gambling websites.

Contact Us

If you need assistance with any responsible gambling features or wish to discuss your options, our customer support team is available to help. You can reach us through the contact options provided on our website at any time.